Help

You explore the profiles of other dog owners near you: who the owner is, what the dog is like and what life at home looks like.

If you’d like to get to know someone, choose I’d like to meet. When you both want to meet, you can message each other. Take the dogs for a walk together first, and only then talk about care.

You see dog owners within your search distance. You can also include dogs from other breed groups.

No one yet? Adjust your search settings or check back later. We cannot promise that someone is available within your search distance.

Skip takes you to the next profile. The other owner is not told. With Plus, you can take a second look at skipped profiles.

When you both want to meet, you can chat for free. With Plus, you can also send a message before that point. The recipient can reply for free. Existing conversations remain replyable after Plus ends, unless blocked or deleted.

Start with a walk, so you see how the dogs get along. Then talk about when you are each away, for how long, and what your dog is used to: meals, walks and sleep.

In the app, go to Settings, Search settings. A larger distance shows more owners; a smaller one shows only those who live close by.

WoofConnect uses your phone’s location, so create your profile at home. Is your location wrong? Go to Settings and update your location.

Yes. Go to Settings and choose Hide profile. Other owners won’t see your profile, and you won’t see new profiles either. You make it visible again in the same place.

Go to Settings and choose Delete account. Your account and profile are deleted permanently; this can’t be undone. If you only want a break, hide your profile instead.

Something wrong with a profile? Tap the flag at the top right of the profile. We review it and take action if needed. You can also block a profile.

An account is blocked when someone doesn’t follow the community guidelines. Think that’s a mistake? Contact support.

Manage or cancel your subscription with the provider you bought it from: Apple, Google Play or WoofConnect directly. Check your purchase confirmation if you are unsure which provider that is. For a direct WoofConnect subscription, or if you need help, contact support.

Cancellation stops the next renewal; access continues until the end of the paid period. Deleting the app does not cancel your subscription. A refund is a separate request to your provider.